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Ashish Tripathi's avatar

Was the product delayed because you had to implement changes from the Chief? I am trying to understand the sub-text for the resulting statement " Our product was delayed several weeks. Once it was actually delivered, user adoption was null. No one used it." Are you implying that because of the delay the users did not use it or was it because of changes from the Chief? This outcome could have come whether you had included his feedback or not. Seems like doing the three things you should have done differently would have saved the product not necessarily incorporating the feedback

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Jeffrey Leavitt's avatar

Thanks for the reply.

The product was delayed due to the feedback from the chief officer. We had to make changes to the product to meet his standard.

Product adoption (or lack thereof) was not impacted because of the delay itself. But it was greatly impacted because of the feature changes requested by the chief officer.

Despite that, I believe we could have done more to educate end users in a way that could have improved adoption to some extent.

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